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Workplace Culture: This Week’s Culture Killer

Culture KillerA culture killer is what ruins workplace culture in spite of your every effort.  When we were researching our new book, Happy to Work Here: understanding and improving the culture at work, we came to the conclusion that some toxic cultural behavior was the result of people adhering to certain unspoken rules. These rules are unspoken because they are, frankly, unspeakable. But despite the fact that you never hear anybody say them out loud, they can do considerable damage to your workplace culture.  it’s  these unspeakable unspoken rules that we refer to as “culture killers.”

This week’s Unspoken Rule is the one that enables:

The Stepford Hires

The Stepford Wives is a movie (it’s been made twice, actually) based on a book by Ira Levin wherein all the women of Stepford, Connecticut are practically identical. They dress the same way, talk the same way about the same things, and behave towards their husbands in the same manner. It turns out that they are all animatronic robots. (Sorry if this spoils the movie for you.)

Some organizations, particularly successful and popular ones, turn themselves into Stepford by hiring only those people who walk and talk just like the people already in the organization.

Sometimes, and this is a bit more insidious; HR people only hire people who look like themselves. Again, the organization begins to become Stepford.

Naturally enough, if there is no beneficial disruption, no influx of fresh faces and fresh thinking, the organization becomes predictable and eventually moribund. 

A Stepford organization has this unspoken rule:

Play safe and avoid variations. Hire people only if they are essentially indistinguishable from the people already working here.

You must have a story or two about the cultures, good and bad, that you’ve encountered, either in your present work or in your past.  Have you been fortunate enough to see wonderful workplace culture in action, and to what do you attribute it?  Or do have an unspoken rule damaging your culture?  If so, what do you suppose was its cause? Tell us about it: cultureproject@systemsguild.com

NEWS

New in 2025: Audiobook of Tom DeMarco’s earlier comic novel, Dark Harbor House, is now available.  Click for details.

Neue und erweiterte Auflage 2 jetzt verfügbar. Adrenalin-Junkies und Formular-Zombies: Typisches Verhalten in Projekten. Hardback Amazon.de

Tom DeMarco’s speculative novel, The One-Way Time Traveler, now available in audiobook in addition to paperback and ebook.  Time traveler John Donegal is thrust forward into  a matriarchal future, and he can’t go back again.  Worse still the great love of his life, Jill is left behind.  Any chance of a happy ending here?  (Don’t bet against Jill.)

How workplace culture affects workplace performance:  We know they’re linked, but now we know a bit more about how and why: Article by Suzanne and James Robertson in Modern Analyst.

Happy to Work Here. A practical guide to understanding and improving your workplace culture. Available in paperback and Kindle.  amazon.com   amazon.co.uk

The German edition of Happy to Work Here: Betriebsklima verstehen und verbessern has been published by Hanser. Hardback at amazon.de

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Suzanne and James Robertson’s Requirements: The Masterclass LiveLessons-Traditional, Agile, Outsourcing. 15+ Hours of Video Instruction

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James Robertson’s webinar for Software Education explains how agile stories are best used to ensure the right solution. Download the webinar slides.
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